Overall Experience Reviews For Sport Clips Haircuts of Springfield Plaza

Upset, booked online and showed up before my time to find out stylist I requested was on break. Told the stylist there that I would take my dog across to Petco and come right back....15 mins later I come back in to find that my stylist just started a new cut, she didn't even know I had come in...the girl I told started in with an excuse that the computer dropped some check ins and that is why I got skipped...told her to just take me off, with my pup in the car there was a reason I did the online check in and showed up early even for my time...highly disappointed, her attitude was definitely not one you want to see in your place of business, own up to your mistake, be apologetic,instead of making excuses and I would have been a little more ok about what happened....

Reply from Sport Clips Haircuts of Springfield Plaza:
I am so sorry to hear of your experience. We will definitely be addressing this with our team there, I appreciate you letting us know so that we may correct this! It is our hopes that you give us another shot at providing you with that championship experience we strive for.

Had a great experience. The wait time was almost exactly what was shown on their online checkin. Chelsea was my stylist and she did a superb job. She gave me just what I asked for, worked efficiently, and was very friendly.

My haircut was perfect. It looks amazing. Emily C was absolutely amazing. She made things comfortable and she was professional and did a phenomenal job with my cut. She's my go to from now on!